🔐 Privacy Policy

Last Updated: July 2025

Introduction

Welcome to Petzify.co (“we,” “our,” “us”).
We are deeply committed to protecting your privacy and handling your personal information with the utmost care, security, and transparency — just like we treat our own pets.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, shop for custom pet products, place orders, or interact with our services.

📥 Information We Collect

1. Personal Information You Provide

We collect information you voluntarily share with us, such as:

• Your name
• Email address
• Shipping and billing address
• Phone number (optional)
• Order details (e.g., pet photo uploads, size preferences, gift messages, custom text)

2. Automatically Collected Information

When you browse or interact with our site, we may automatically collect:

• IP address
• Browser type and version
• Operating system and device information
• Pages visited, time spent, and navigation patterns
• Referring/exit pages
• Date and time of your visits

📊 How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including payment, printing your pet’s photo, shipping, and delivery updates
• Provide excellent customer support and respond to your questions or concerns
• Improve our website, products, and overall shopping experience
• Personalize recommendations (e.g., suggesting similar pet-themed gifts)
• Send important transactional emails (order confirmations, shipping notifications, tracking updates)
• Send optional marketing emails, promotions, or newsletters (only if you opt in)
• Prevent fraud, unauthorized access, and abuse
• Comply with legal obligations and protect our rights

🤝 Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes — your trust (and your pet’s cuteness) is too important to us.
We may share your data only in these limited situations:

• Service Providers: With trusted partners who help us run the business (e.g., payment processors like PayPal, shipping carriers like USPS/UPS/DHL, print-on-demand facilities, hosting providers, and analytics tools). They are legally bound to protect your data and use it solely for the services they provide to us.
• Legal Requirements: When required by law, court order, or to protect our rights, safety, or property.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction (with continued protection).

🍪 Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to make your shopping experience smoother and more enjoyable — just like a cozy pet bed.

Types of Cookies We Use:

• Essential Cookies: Required for basic site functions (e.g., shopping cart, checkout, login).
• Performance & Analytics Cookies: Help us understand site usage (e.g., Google Analytics) to improve our service.
• Functional Cookies: Remember your preferences (e.g., language, currency, viewed products).
• Advertising Cookies: May deliver relevant ads (used by third-party networks).

You can manage or disable cookies via your browser settings at any time. Note that blocking some cookies may affect certain site features.

🔒 Data Security

We implement industry-standard security measures — including 256-bit SSL encryption for data in transit, secure servers, firewalls, and access controls — to safeguard your information.
While we strive for the highest level of protection, no online transmission or storage method is 100% secure. We cannot guarantee absolute security, but we take every reasonable step to protect your data.

⚙️ Your Rights & Choices

Depending on your location and applicable laws, you may have rights including:

• Access, correct, update, or delete your personal information
• Opt out of marketing emails (via the unsubscribe link in every promotional email)
• Request restriction of processing or data portability (where applicable)
• Object to certain types of data processing

To exercise these rights or for any privacy questions, contact us using the details below. We will respond promptly and within legally required timeframes.

🔗 Third-Party Links & Services

Our website may contain links to third-party sites or services (e.g., payment gateways, social media buttons). We are not responsible for their privacy practices — please review their own policies when visiting them.

📝 Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices, technology, or legal requirements. The revised version will be posted here with an updated “Last Updated” date. We encourage you to check back periodically.

💬 Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please reach out:

Petzify.co
📧 Email: support@petzify.co
📍 Address: 2327 S. 103RD EAST AVE, TULSA – OK – 74129, United States

We’re always happy to help — thank you for trusting us with your information and your pet love! 🐶🐱✨